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Req ID: 0137

Network Specialist II (3+ yrs experience) - Scott AFB, IL

Clearance Level - Secret (must possess or be able to obtain)

Job Description:

Perform CMO activities in support of AF MAJCOMs, their subordinate units, Field Operating Agencies (FOA), Direct Reporting Units (DRU), and Combatant Commands on AF bases. 

  • Perform circuit and service provisioning functions. 

  • Validate/approve/deny circuit or service provisioning orders. IAW AF guidance, 

  • Create circuit and/or service provisioning orders in DSF.  Create orders on behalf of the customer when a priority or emergency requirement is identified or when required by the CMO TTM or COR. 

  • Support Expired and Expiring Communication Service Authorization (CSA) (“Expired CSA”) program. 

  • Provide customer assistance to AF LHC customers on LHC related issues including the preparation of DSF circuit and service provisioning orders, technical and policy guidance, billing issues, and Networx/EIS contract services.

  • Assist customers with discrepancies related to billing, which may help prevent overcharging or double billing. In coordination with the customer, submit orders to discontinue expired CSAs to halt double billing and minimize costs.

  • Assist with transition of communications circuits/services by coordinating with HQ CCC, DISA/DITCO, GSA, MAJCOMs, vendors, and customers to ensure smooth transition of access circuits/services.

  • Review customer orders in DSF to ensure customer requirements are met.

  • Coordinate and provide assistance to customers requesting circuits and/or services. Facilitate between the base, vendor, and DISA for installation of circuits and document all circuit actions, using TCOSS.

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